New vehicle collection
Vehicle collections can take place according taking into account social distancing requirements. We Connect can only be set up on site if the person collecting the vehicle already has a Volkswagen ID.
Please note that it is mandatory for everyone to wear medical grade face masks, that meets the KN95/N95 or FFP2 standards. For safety reasons, the factory tour is not currently open. Authorised partners can provide details of collection and appointments. We adapt vehicle collection arrangements to the current situation on an ongoing basis.