KundenCenter (CustomerCenter)
This is where customers come to collect their new cars. The Car Distribution Centre is the interface between vehicle production and the hand-over of the product to the customer.
- The CustomerCenter
- Competent advisor
Situated on the East side of the Autostadt, The Car Distribution Centre is an 87 metre wide, 16 metre high ellipse in glass. An angled conical pylon anchors the steel cables which support the roof of the structure.
Matt Mullican‘s contemporary pictogram banners are visible from almost every angle inside the Car Distribution Centre and even through the glass façade from the outside. The banner-format allows art-works to function within this “wall-less” construction. The “Market Place” is the Car Distribution Centre‘s viewing platform for the Volkswagen brand‘s latest models.
A large display panel above the “Market Place” indicates the names of customers coming to collect their new cars. Taking possession of a new car is a special event, with professional advice from your own personal consultant! The hand-over takes place on the ground floor level.
The shop Collection stocks a vast range of accessories for the personal car – from child seats to appropriate winter tyres. A spiral staircase takes you from the “Market Place” up to the second floor where the self-service, high-speed restaurant TachoMeter offers a variety of tasty meals. Its perfect counterpoint, the StadtCafé lies adjacent to TachoMeter and serves Austrian specialities and delicious afternoon treats!
